Mobile / Live
Your dq77 account wallet connects directly to Rocket, Upay and Bank Transfer — the payment routes we've configured for Bangladesh. Before you open any table or game session, check the deposit counter and withdrawal section inside your account to see the fields and limits that apply to you.
Adding funds to your dq77 balance starts from the deposit counter inside your signed-in account area. We have connected Rocket, Upay and Bank Transfer as the active payment routes for Bangladesh, so you pick the rail that matches your own wallet.
Go to your account, then select the deposit section. The available payment rails — Rocket, Upay, Bank Transfer — are listed there with their respective input fields.
Select the wallet or bank rail you want to use. Each option shows the fields required for that route. Fill in the amount and any reference number the form requests.
Submit the deposit form, then confirm the outgoing transfer from your own wallet or bank app. Keep the reference number your wallet generates.
Return to your dq77 account history tab. Match the reference number from your wallet against the entry shown there to confirm the deposit has been applied.
Withdrawals from your dq77 account route the same payment rails inward — Rocket, Upay and Bank Transfer. Open the withdrawal section inside your signed-in account and you will see the methods currently available alongside the input fields. We ask that the receiving wallet or bank account belongs to you; using a third-party account is outside our policy and will delay the request.
Sign in, go to your account and select withdrawals. The available methods — Rocket, Upay, Bank Transfer — appear with their required fields. Confirm your identity verification is complete before proceeding.
Type the wallet number or bank details for the account in your own name. Enter the withdrawal amount and review any conditions shown on the form before submitting.
After submitting, a pending status appears in your account history. Note the transaction reference shown there — you will need it if you follow up with support.
If the pending status does not move, open the support route inside your account. Share the transaction reference and the method used so the team can check the network side.
Your account may prompt a verification step at certain points — before a first withdrawal, after specific account activity, or when the platform flags a detail for review. The fields and documents requested are shown directly inside your account area; we surface only what is actually required at that moment, so the prompts vary by account.
Any pending verification request appears in your account dashboard. Open the notification or the verification section to see which fields or documents the platform is currently asking for.
Submit the information or documents requested in the account form. Do not send anything outside that form. The required details vary by account and by the type of review triggered.
After submitting, your account area shows a status for the review. Check back there rather than submitting the same documents again — duplicate submissions can slow the review.
If a verification prompt is unclear or you have not received a status update, contact support through the route published inside your account. Have your account details ready when you do.
Deposits and withdrawals on your dq77 account run through three verified payment routes for Bangladesh. Each method is shown inside your account with its own input fields and conditions. Choose the route that matches your own wallet or bank account, and follow the fields displayed at the time of the transaction.
Rocket mobile wallet is one of the active deposit and withdrawal rails on your dq77 account. Use the Rocket number registered in your name and follow the fields shown in the account payment section.
Upay is configured as a payment route for both deposits and withdrawals. Select Upay from the payment counter inside your account and enter the wallet number and amount as shown.
Bank Transfer connects your dq77 account to a local bank account in your name. The account section shows the required bank details fields — fill them in accurately to avoid delays on the network side.
Every deposit and withdrawal generates a reference entry on both sides — inside your dq77 account history and inside your own wallet or bank app. Keeping both records means you can reconcile a transaction quickly if a status question arises.
Your dq77 account history and your wallet both generate a reference for every transaction. Note both. When the numbers match across both sides, the transfer has been logged correctly on the payment network.
Account history uses status labels — pending, completed, under review — to show where a transaction is. Pending means the payment network has not confirmed yet; completed means the balance has moved; under review means the team is checking a detail.
The history tab inside your signed-in account lists every deposit and withdrawal with the date, method, amount and current status. Check this tab before contacting support so you can share accurate details from the record.
Save your wallet's confirmation screenshot and note the transaction reference and date. If you raise a query, sharing this alongside the status shown in your account history gives support everything needed to check the payment network record.
Your dq77 account security starts with the details you set up at registration and the steps you take each time you transact. We have built the payment section to require wallet ownership confirmation — the destination account for any withdrawal must be in your own name
Always access your account through dq77. Bookmarking the correct domain and checking the address bar before you enter credentials is the simplest defence against phishing pages that copy the login form.
The name and details on your dq77 account should match the wallet or bank account you use for deposits and withdrawals. Mismatches between account details and payment details trigger a verification hold that pauses the withdrawal route.
Rocket, Upay and Bank Transfer withdrawals are paid to accounts in your name only. Never use a third party's wallet number as a withdrawal destination — the request will not process and the review will require additional verification steps.
The published support route is inside your signed-in account area. Use it for any payment query, verification question or account access issue. Have your transaction reference ready when you contact the team — it is the fastest way to locate your case.
The questions below cover the deposit and withdrawal steps, verification prompts and what to do when a transaction status is not what you expected. If your question is not here, the support route inside your account is the right next step.
Rocket, Upay and Bank Transfer are the three active deposit routes on your dq77 account. Open the deposit counter inside your signed-in account to see each method and the fields it requires. Only use an account or wallet registered in your own name.
Check your wallet's own transaction log first and note the reference number. Then open your dq77 account history tab. If the reference is not listed there, contact support through the route in your account and share both the reference number and the payment method you used.
No. Withdrawals on your dq77 account must go to a Rocket, Upay or Bank Transfer account in your own name. A third-party destination will not be processed. If you need to update your withdrawal details, check the account settings section first.
Pending means the payment network has received the request but has not confirmed the transfer yet. Wait for the status to update in your account history tab. If it does not move, open the support route and share your transaction reference so the team can check the network status.
Verification prompts can appear before a first withdrawal, after certain account activity, or when a detail needs review. The fields requested are shown inside your account area — follow only what is displayed there and submit through the official form, not by email or chat.
The deposit and withdrawal forms inside your account show any amount conditions that apply. We do not publish a fixed minimum here because conditions can vary by payment route and account type. Check the form fields when you initiate a transaction for the current details.